Privacy Policy

1. Introduction

Hayes Home Services ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

  • Personal information (name, email, phone) provided during sign-up, service requests, or account claiming.
  • Authentication data via Supabase (email/password, OAuth providers such as Google and Facebook).
  • Payment and billing information processed securely by Stripe.
  • Service usage data, including submitted forms, requests, and communications.
  • Technical data (IP address, browser type, device information) for security and analytics.

3. How We Use Your Information

  • To provide and improve our services, including scheduling, invoicing, and customer support.
  • To authenticate users and manage accounts.
  • To process payments and track invoices via Stripe.
  • To send notifications and transactional emails (e.g., confirmations, receipts).
  • To comply with legal obligations and protect our users and business.

4. Third-Party Services

  • Supabase: Used for authentication, database, and file storage. Your authentication and profile data are securely managed by Supabase.
  • Stripe: Used for payment processing. We do not store your full payment details; Stripe handles all sensitive payment information.
  • OAuth Providers: (Google, Facebook) Used for sign-in and account claiming. We only access basic profile information as permitted by you.
  • Resend: Used for sending transactional emails (e.g., confirmations, password resets).

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with trusted third parties (as listed above) only as necessary to provide our services, comply with the law, or protect our rights.

6. Your Rights

  • Access, update, or delete your personal information by contacting us or using your account settings.
  • Opt out of marketing communications at any time.
  • Request information about how your data is processed.

7. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@hayeshomeservices.com.