Terms of Service

1. Acceptance of Terms

By accessing or using the Hayes Home Services website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Use of Services

  • You must be at least 18 years old to use our Services.
  • You agree to provide accurate and complete information when creating an account or submitting a service request.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You may not use our Services for any unlawful or unauthorized purpose.

3. Service Requests and Scheduling

  • Service requests are subject to availability and confirmation by Hayes Home Services.
  • We reserve the right to refuse or cancel any service request at our discretion.
  • Scheduling changes or cancellations must be communicated in advance as specified in your confirmation email.

4. Payments and Invoices

  • All payments are processed securely via Stripe. We do not store your full payment details.
  • Invoices must be paid by the due date specified. Late payments may incur additional fees.
  • All sales are subject to applicable taxes and fees.

5. User Conduct

  • You agree not to misuse the Services or interfere with their normal operation.
  • Harassment, abuse, or discrimination of any kind will not be tolerated.
  • Any violation of these Terms may result in suspension or termination of your account.

6. Intellectual Property

All content, trademarks, and intellectual property on this website are owned by Hayes Home Services or its licensors. You may not use, reproduce, or distribute any content without our written permission.

7. Disclaimers and Limitation of Liability

  • Services are provided "as is" without warranties of any kind.
  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the Services.
  • Our total liability is limited to the amount you paid for the Services.

8. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the new Terms.

9. Governing Law

These Terms are governed by the laws of the state in which Hayes Home Services operates, without regard to conflict of law principles.

10. Contact Us

If you have any questions about these Terms, please contact us at info@hayeshomeservices.com.